Have a burning question not found in the Q&A page? Give the Info Center a call:
Toll Free: (877) 227-5511
Outside the United States: (202) 325-8000
Hours: Monday – Friday 8:30 a.m – 5:00 p.m Eastern
Have a burning question not found in the Q&A page? Give the Info Center a call:
Toll Free: (877) 227-5511
Outside the United States: (202) 325-8000
Hours: Monday – Friday 8:30 a.m – 5:00 p.m Eastern
Hello Jean,
If I may, I would like to provide a little insight, which should answer your question. The trusted traveler program in it’s infancy was a streamlined efficient system that processed and approved users in less than a week… then they added TSA Pre Check and it exploded. What was once a few hundred applications a month, is now several thousand applications a day. You my dear or one of many thousands of people and in turn must wait. Last I checked, Global Entry applications were being investigated in a span of 3 weeks. There is no indicator that the GOES helpdesk can provide (other the pending review located on the dashboard) and I can only gage that if you submitted your request on June 20th that you should receive a response to schedule an interview by July 11th (3 weeks).
LikeLike